Privacy Policy
Welcome to Glossyhome (glossyhome.in). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your data when you visit or make a purchase on our website.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site. This policy is compliant with the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDPA), 2023 of India.
Information We Collect
We collect information when you browse our site, create an account, place an order, subscribe to our newsletter, or contact us.
How We Use Your Information
We use your personal data only for lawful, specific purposes as described below:
Our Commitment
We will never sell your personal information to third parties for their own marketing purposes. Your data is used solely to serve you better and to operate Glossyhome efficiently.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your browser.
You may disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect site functionality. You can also opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
How We Share Your Data
We share your personal information only with trusted partners who help us operate our business. We do not sell your data.
Data Security
The security of your personal data is very important to us. We implement industry-standard security measures to protect your information:
Despite our best efforts, no method of data transmission over the internet is 100% secure. If you believe your account has been compromised, please contact us immediately at support@glossyhome.in.
Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law.
| Data Type | Retention Period |
|---|---|
| Account & profile data | Until you delete your account + 30 days |
| Order & transaction records | 7 years (statutory requirement under GST/tax law) |
| Marketing/newsletter data | Until you unsubscribe |
| Customer support communications | 3 years from last interaction |
| Analytics & usage data | 14 months (Google Analytics default) |
| Cookies (non-essential) | Up to 12 months or until cleared by you |
Your Rights Under DPDPA 2023
Under the Digital Personal Data Protection Act, 2023, you have the following rights as a data principal:
To exercise any of these rights, please email us at support@glossyhome.in with the subject line “Privacy Request”. We will respond within 30 days.
Third-Party Links
Our website may contain links to third-party websites such as social media platforms (Instagram, Facebook, Pinterest) or payment gateways. These websites have their own independent privacy policies. Glossyhome is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal data to them.
Children’s Privacy
Glossyhome’s website and services are intended for users who are 18 years of age or older. We do not knowingly collect personal data from children under 18. If you believe a minor has provided us with personal information without parental consent, please contact us at support@glossyhome.in and we will promptly delete that information.
Where applicable, we will seek verifiable parental consent before collecting data from a child as per provisions under the DPDPA, 2023.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:
Your continued use of the website after any change constitutes your acceptance of the updated Privacy Policy.
Questions or Concerns?
Reach out to our Data Protection team. We are happy to help and aim to respond within 30 days.
Glossyhome
India