We accept all major credit/debit cards, UPI, net banking, and popular digital wallets at checkout. All payments are processed through a secure, encrypted payment gateway.

Yes. Glossyhome does not store your card details on its servers. All transactions are processed through secure, PCI-compliant payment gateways. For more details, see our Privacy Policy.

You can cancel or modify your order within 24 hours of placing it, as long as it hasn't been dispatched yet. Just email us at support@glossyhome.in or call +91 77374 29465 with your Order ID. Once an order is dispatched, it can no longer be cancelled.

Yes, you'll receive an order confirmation email immediately after checkout, followed by a dispatch notification with tracking details once your order ships.

Yes! Sign up for our newsletter and enjoy 15% off your first order. We also run seasonal sales — keep an eye on our homepage banner for up to 40% off on best-selling furniture.

Yes, we offer free shipping on eligible orders across India. Any applicable shipping charges, if they apply to your order, will be clearly shown at checkout before you pay.

Delivery timelines vary by product, packaging requirements, and your location, since furniture is bulkier than typical parcels. Once your order is dispatched, you'll receive a tracking link by email so you can follow its progress.

We deliver to most pin codes across India through our logistics partners. If your location isn't serviceable for any reason, our support team will reach out to you after you place your order.

Some products arrive ready to use, while others require simple self-assembly with the instructions and hardware included in the box. Assembly details, where relevant, are mentioned on the individual product page.

We're sorry if that happens! Please email support@glossyhome.in within 7 days of delivery with your Order ID and clear photos of the damage. We'll arrange a free pick-up and send a replacement or refund — see our full Refund & Returns Policy.

Yes. Once your order is dispatched, you'll receive a tracking number and link via email so you can monitor its delivery status in real time.

You can request a return within 7 days of delivery if your product is damaged, defective, or different from what you ordered. The item must be unused and in its original packaging. Read our full Refund & Returns Policy for details.

Email support@glossyhome.in with your Order ID, a short description of the issue, and a few clear photos. Our team will review your request and respond within 48 hours with next steps.

For approved returns (damaged, defective, or incorrect items), we arrange a free reverse pick-up from your address — there's no cost to you.

Once your returned item reaches our warehouse and passes inspection, refunds are processed within 7–10 business days to your original payment method. Your bank may take a few extra days to reflect the credit.

Products that have been assembled, used, or modified, items missing original packaging, "Final Sale" items, and custom or made-to-order furniture (once production has started) aren't eligible for return. Minor colour or finish variations due to screen display or natural material characteristics aren't considered defects.

Yes, if your product is eligible for return, you can request an exchange instead. This is subject to stock availability — if the replacement isn't available, we'll issue a full refund.

We specialise in premium home furniture, including coffee tables, chairs, sofas, beds, cabinets, dining & kitchen furniture, home office pieces, lamps, and outdoor lounge furniture. Browse the full range on our Shop page.

We try to represent every product as accurately as possible, but slight colour or texture variations can occur due to screen settings, lighting, and the natural characteristics of materials like wood and metal. These small variations are not considered defects.

Care instructions vary by material (metal, wood, marble, fabric). We recommend wiping surfaces with a soft, dry cloth, avoiding direct moisture or harsh chemicals, and keeping pieces out of prolonged direct sunlight to preserve finish and colour.

Warranty coverage, where applicable, is mentioned on the individual product page. For any manufacturing defects discovered after delivery, please reach out to support@glossyhome.in and our team will assist you.

You can request a store visit or appointment by contacting us through our Contact Us page, and our team will help with availability and location details.

While you can browse freely without one, creating an account lets you track orders, save items to your Wishlist, and check out faster next time. You can register from our My Account page.

Click the wishlist icon on any product to save it for later. You can view and manage all your saved items anytime from your Wishlist page.

Yes — use the "Compare" option on any product to add it to your comparison list, then visit the Compare page to view products side by side.

Go to the My Account page and click on "Lost your password?" to receive a password reset link by email.

You can reach us by email at support@glossyhome.in, by phone at +91 77374 29465, or via WhatsApp chat — just click the WhatsApp icon on any page of our website. You can also use the form on our Contact Us page.

Our team is available Monday – Friday, 8 AM – 8 PM and Saturday – Sunday, 8 AM – 7 PM. We aim to respond to all queries within 24–48 hours.

You'll find our full Privacy Policy, Terms & Conditions, and Refund & Returns Policy linked in the footer of every page.

Please write to our Grievance Officer at support@glossyhome.in with full details of your concern. We take all complaints seriously and aim to resolve them as quickly as possible.